CANCELLATION POLICY

• You must have appropriate vehicles, equipment and driving skill for the roads. Refunds are not provided if guests are unable drive the roads. Do not reserve the cabin or tent sites if your vehicle is inadequate, improperly equipped or you do not have the necessary skills or experience to travel mountain roads.

• Guests are expected to be competent to hike, ski or snowshoe into the cabin or tent sites in rugged mountain terrain. Refunds are not provided if guests are unable to reach the cabin because of navigation error or fatigue or group dynamics. 

• In winter, guests must be capable of backcountry navigation, breaking trail, avalanche assessment/avoidance and more. Do not reserve the cabin or tent sites if you or anyone in your party is novice, unprepared, physically unable, improperly equipped or inexperienced.

• NO exceptions will be made to our cancel/refund/no-show policy.  Due to provincial policies, changes are NOT accepted to reservations.  This includes, but not limited to: errors when making a reservation, campground evictions, inclement weather, air quality, personal reasons, medical reasons, vehicle problems, vacating your campsite early, etc.

• Reservations are Non-Transferable, and can NOT be offered for Resale or Resold at anytime. Reservations found being offered for resale or resold, will be rendered void and cancelled with no refund. At least one of the reservation holders must be on-site overnight for each day of the reservation. Picture ID may be required to keep your reservation valid.  Reservations are not transferable. Reservation holder name(s) must be provided at the time of booking and cannot be added or changed later. Any reservation holders found to be transferring or selling their reservations to another party, risk their reservation being cancelled without a refund.  If a guest can no longer use their reservation, they are encouraged to cancel it as soon as possible so that space can be made available for someone else.

Cancellation seven or more days prior

• A guest may request cancellation of a reservation up to seven (7) days prior to the first day of the reservation. Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. stating your name, dates of reservation and the confirmation number, if possible.  If the cancellation is authorized, an administration fee is charged of $10 or 10% of the amount, whichever is greater.

Cancellation less than seven days prior

• No refunds for cancellation less than seven days prior to the first day of the reservation
• There are no rescheduling of reservations
• There are no refunds given for hazardous conditions prior to or during the booking dates